The pepfrog wants you to be completely satisfied with every item that you purchase from us and are committed to your satisfaction. If you are not happy with your purchase we will gladly provide you with a refund under the following conditions:

Please provide:
*your original order number
*your name (and/or the name the item )
*You will be given a return authorization number which you will need to submit with your returned item. 

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PLEASE NOTE:

*It will take up-to 3 to 5 business days for refund to reflect in your account, after the      return item has been delivered and inspected by us.

Any item returned without an Authorization Number will be refused and returned to sender.